Help center
Short, practical guides for getting the most out of SocialSales.
Basics
Channels
Link a WhatsApp Business number so your AI can reply automatically.
Link your Instagram Business account to automate DMs, story replies and comments.
Plug a Facebook Page into SocialSales to automate Messenger conversations.
One snippet, five minutes, AI rep live on every page.
Send any inbound messaging surface through SocialSales using the API.
Training
How to brief your AI agent so it sounds like you and stays on-message.
Get the agent sounding like a member of your team, not a generic bot.
Teach the agent how to push back when buyers stall.
Let the agent recommend real SKUs with live pricing and availability.
Campaigns
Send incoming or outgoing campaigns to warm and cold contact lists.
Trigger conversations the moment a comment, click or keyword fires.
Send a templated first message to a contact list and let the agent take it from there.
Re-engage stalled conversations on autopilot — without nagging.
CRM
Developers
Plug SocialSales into your CRM, billing system or internal tools.
Read conversations, push contacts, trigger campaigns programmatically.
Subscribe to the moments that matter in your workflows.
Let the agent call your backend mid-conversation.
Account
How credits work, what counts as a chat, and how to upgrade.
What counts, what costs more, and how to keep your bill predictable.
Download invoices, edit billing details and add a tax ID.
No phone calls, no retention emails. Just cancel.
Agency
Resell SocialSales under your own brand with sub-accounts and custom domain.
Spin up an isolated workspace for every client.
Run the entire app on app.yourbrand.com.
Bill your clients however you want — flat fee, per chat, per credit.