Features

A complete toolkit for AI-powered selling in the DMs.

AI sales agent

An always-on rep trained on your offer, FAQs, objections and tone of voice.

Unified inbox

WhatsApp, Instagram, Messenger and web chat in a single, sortable inbox.

Appointment booking

Qualifies the lead, then books straight into your Google or Outlook calendar.

Image understanding

Customers can send photos — your agent reads, replies and acts on them.

Voice notes

Transcribes incoming voice messages and responds in natural language.

Document understanding

Drop in PDFs, briefs and price lists — the agent uses them as ground truth.

Video understanding

Parse short customer videos for context before replying.

Real-time web search

Looks things up live so answers stay current and accurate.

Contact tagging

Auto-tag leads by intent, stage and source for sharper follow-up.

Campaigns

Launch incoming and outgoing campaigns with one-click optimisation.

Webhooks & API

Plug SocialSales into your CRM, billing and ops stack.

Sub-accounts

Agencies can spin up white-labeled workspaces for every client.